Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Customers will receive their new pass to the registered address at least1 week before their current pass expires. The list of these services is on the GCC web site, under Transport. For those people needing to apply for their renewal this too can now be done byApplying online. Your bus pass will be renewed automatically. What do I do about my concessionary bus pass? Read and contribute to the 20 readers' comments . Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Please provide them with as much detail as possible about the journey you wished to make. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If you have any questions, you can call us to discuss your application on 0345 200 0388. Older Person's bus passes will be renewed soon. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. What time can I use my bus pass outside of Gloucestershire? Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. What is the cause of the card not working? If you do not receive your new pass please contact our information line on 0345 600 0659. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If your current bus pass is due to expire within the next month, this is an indication that we . Dont include personal or financial information like your National Insurance number or credit card details. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Other Scottish passes arent accepted on the trams. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. What do I do with a bus pass which is no longer needed? Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. I currently have a disability-related bus pass with companion entitlement. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. This Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You can apply for a disabled persons bus pass if you are a Medway resident. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Free travel before 9.30 am on infrequent services. Your browser does not allow scripting so some of the features of this page may not work. Are senior bus passes renewed automatically? If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Daily fare: $2.00. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. No it is not possible to issue an age-related bus pass "with companion" entitlement. Copyright 2023 Wisdom-Advices | All rights reserved. Copyright Lancashire County Council 2022. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . You will need to apply to this authority for a new pass. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Your new pass will be not sent until a week before your old. You can renew your bus pass up to 8 weeks before it expires. We send out renewed passes by the end of March. Apply for a new age-related pass. Blackpool: Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. I have moved into Gloucestershire. Do not include common words or names. Changes To Renewal Of Concessionary Bus Passes. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Alternatively you are able to renew your vouchers online. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Unemployed people. These cookies track visitors across websites and collect information to provide customized ads. pensioners. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Are you struggling with the cost of living crisis? Apply for or renew your bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. I am an age-related bus pass holder and my current bus pass is due to expire soon. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Companion passes are automatically renewed at least 2 weeks before they are due to expire. If you pass does not register on the card reader on the bus, we won't know the pass is being used. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. If you have any questions, please contact Essex County Council by calling0345 743 0430. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. To get an older persons bus pass you must 2 Apply to your local council. You do not need to reapply for your bus pass. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. However, you may not be allowed to use your bus pass on night buses i.e. If your pass has been stolen, you should call 0345 200 0388 to replace it. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. thurrock.gov.uk uses cookies to make the site simpler. The day and date you experienced difficulties. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Lee You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. We use some essential cookies to make this service work. You can get an older person's bus pass when you reach State Pension age. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). All young disabled pass holders must provide a new photo if they wish to renew. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. This website uses cookies to improve your experience while you navigate through the website. Renewing your Bus Pass. five years There is no need to contact us until we get in touch with . However, you may visit "Cookie Settings" to provide a controlled consent. Please still, Older Persons bus passes will normally be automatically renewed. Our free email alerts will help keep you up to date with the things that matter to you. You should have received all the information you need by now. The cookies is used to store the user consent for the cookies in the category "Necessary". For Seniors, pricing is as follows: One-way fare: $1.00. If you've had a concessionary bus pass for the last five years, you might . Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. GCC understand there was a discount being offered for some local train travel. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Click or tap the rating which best represents your experience. system now generates new passes automatically at least a fortnight before the You will need to apply to your new local authority for a new pass. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. It is no longer. If you cannot apply online for any reason please contact us. This form can be completed and returned in the envelope provided with your form. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY You don't have to do anything, unless you have moved since we sent you your last pass. All content 2023 Southend-on-Sea City Council. Renewing an older persons bus pass. It is being used by the person whose photograph and name appears on the pass. Your bus pass will be renewed automatically. The cards offer older and disabled people free travel in the capital Currently this is at age of 66. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. What are the 3 most important parts of a motherboard? 5 How long does it take to renew an older persons pass? This will be. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Application forms for the 'English National Concessionary Travel Scheme . Age-related pass or vouchers. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. passes that expire between January and March are in the process of being issued I have applied for my new bus pass, what should I do with my current pass? Applicants can enter in their postcode online and will be given the contact details of their local council. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. An older persons bus pass has exactly the same benefits as a disabled persons pass. Renewing, updating or cancelling a bus pass. The cookie is used to store the user consent for the cookies in the category "Analytics". To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. I have not had an automatic renewal what do I do? How long will it take to get a bus pass following a renewal/application? This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. applies to approximately 12,000 people, the vast majority of whom are This cookie is set by GDPR Cookie Consent plugin. How long does it take to renew an older persons pass? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If you currently receive Travel vouchers you will receive a renewal form at your registered address. igo card for 11 to 16 year olds. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. My new bus pass will not work when I place it on the smart card reader on the bus. Please check with the county council in the area you plan to visit. For further information see www.gloucestershire.gov.uk/fairprocessing. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. All rights reserved. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Necessary cookies are absolutely essential for the website to function properly. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. I am a disabled pass holder, will I receive a bus pass renewal letter? If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. You can make updates to the following details before your bus pass renews: your appearance.
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