401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Work from home. To accept cookies continue browsing as normal. Liveops offers work from home in customer service and sales. We've been partnering with Liveops since 2010 for all our inbound needs. Liveops | Okta . Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Its a huge, huge advantage for us, says Myers. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Then, this is the place where you can find some sources which provide detailed information. To accept cookies continue browsing as normal. Earning potential. Help patients get the most out of treatment plans. Please update your browser to the latest version on or before July 31, 2020. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. I like feeling like Im helping people all from the comfort of home. Liveops is a recognized thought leader in the virtual contact center and customer service industries. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Use your email address or username and password to sign into your WebCE learning center account. Not everyone will be as precious with your business as you are. Companies across a variety of industries trust Liveops to provide virtual contact center services. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Sign an Independent Contractor Agreement. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Join the revolution of the modern contact center! Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. I wish there was some type of base pay. about the agent experience and application. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Avoid Recruiting Scams GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Also the hiring process is long and it's unpaid. Copyright 2023 Liveops, Inc. All rights reserved. Provide support to users of top tax software providers. Flexibility. Then Liveops is looking for you! Be the customer care voice of top brands, providing best-in-class service. Check the Eligibility requirements and make sure were currently accepting applications in your state. The sign-in URL is the web address you use in your desktop browser to access your company portal. Learn about Liveops Enterprise Solutions Click Here . Log in. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Secure your consumer and SaaS apps, while creating optimized digital experiences. Login to know the status of the ticket. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Find Out How & Apply . Support staff employees are great and work hard to keep us busy and motivated. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. The background check requires a $24.99 processing fee paid directly to our vendor. Qualify and onboard contractors in record time. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. After all, says Myers, Okta is arguably the most successful application weve ever deployed. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Support. Which equals no money! Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. management. Across the web. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Submit ticket. Liveops exists to improve people's lives, and . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Username or Email Password. To find out more, read our Privacy Policy and Cookie Policy. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? About Liveops Employee benefits & perks. This means you can choose when, where, and how often to work! It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Assist customers with orders, questions, and returns. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. I still love it., You make your own schedule. No problem. Their consistency, professionalism and customer service are unparalleled in the industry. Love the flexibility of the jobs, but wish training was paid. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Learn more about how Liveops virtual contact center solutions can scale your business. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Intelligent We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. From professional services to documentation, all via the latest industry blogs, we've got you covered. Reach out to us. Documenting details of calls and customer interactions. REDUCE RISK Rest assured your contractor compliance is always audit-ready. By Veronicas pandemic story is unfortunately all too common. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Please enable it to improve your browsing experience. As a lot of people in the company say: it just works. Support. One where youre provided with free warm leads? Once the Openforceplatform was in place, a major pressure point was released. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Get Directions Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Creatively solving problems. View our background requirements here. Keith Myers, SVP Business Technology, Live Nation. Gift Matching I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Enjoy the freedom and flexibility of being your own boss. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Click herefor technical info. Join Liveops Nation and experience the freedom and autonomy of being self-employed! With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. fits your experience, personality, and preferences the best? Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. And, no calls equals no pay. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Your customers deserve the best at every touchpoint. If there are system issues, you will not get paid. Main hustle or side gig its all up to you. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Build a thriving work-at-home business providing remote customer service for top brands. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. He sees a role for Okta in all of it. Sign in. . Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Want to become a Liveops agent? Love the flexibility of the jobs, but wish training was paid. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Enterprise Solutions. Life doesnt always run on a schedule. You dont have to do anything else.. Rather, you are self-employed meaning you work for yourself, or your business. Pay, Vacation time, You get to work from home. You can also manage cookies in your browser settings. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Managing multiple systems, programs, and screens simultaneously. which is why weve been helping companies like yours for over 20 years. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Money is amazing, but like every job there are flaws. Since you are self-employed, you are in control of your profits and losses. The integrations looked complex. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. You are paid the the talk/email minute when working so your pay for each day will vary. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Status. https://join.liveops.com/work-from-home-call-center-jobs/ Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. You can also manage cookies in your browser settings. I wish there was some type of base pay. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Across the country. Easy global collaboration. We would like to show you a description here but the site won't allow us. Liveops Okta. I don't mind the extra training if they had compensation for it. Universal Login. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Learn more about how Liveops virtual contact center solutions can scale your business. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Find top links about Liveops Nation Login along with social links, FAQs, and more. Were now out of the back room and working with the business to add direct value, Huckabay says. A wide array of jobs -- many of them well-paid -- don't require a degree.. Functionality Add this integration to enable authentication and provisioning capabilities. Live far from an urban center? As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Liveops Nation - Virtual Call Center Community. Password Remember me Or, sign in using: Looks like you have Javascript turned off! (sales@liveops.com) Press & Media. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Login - LiveOps Inc. Ditch the paperwork and endless manual tasks. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Are you an employee? LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Connect contractors to affordable commercial insurances. Everyone else we spoke to claimed they were cloud-based but they weren't. The more investment you make in yourself, the greater the reward. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Unlimited Flex Vacation New Parent Leave Protection. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Client opportunities may have additional requirements, including expanded client-specific certification. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Group Linking Link Okta groups to existing groups in the application. Support. Best of Antivirus Software. Check the Eligibility requirements and make sure were currently accepting applications in your state. Collaboration tools are a huge part of us being successful, says Myers. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. No matter what industry, use case, or level of support you need, weve got you covered. The world class support of Liveops and unparalleled access to world-renowned clients. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Sound: Must have a sound card installed and be equipped with speakers or headphones. Quickly assessing customer needs and providing sound solutions. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. It was as simple as they said, adds Myers. Submit an application for an available virtual contact center opportunity. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Independent Contractor Find ready-to-work contractors where and when you need them. Autonomy. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. It changed what we focus on as IT, he says. Apply now and a member of our team will work quickly to review your application and provide next steps. Different programs have different pay structures. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Were all looking at the same data one version of truth consolidated in a single repository. Flexibility. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Find Out How & Apply . And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. This was a tight category! Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. We didnt just evolve the remote contact center model, we revolutionized it. Okta offered exactly what Live Nation needed. Mobile first. Or you do, but sit & sit with few to no calls? Agent Login Username / Email Forgot password? Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Submit an application for an available virtual contact center opportunity. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. But we were just relentless, and in one year we moved all of our workloads to the cloud. Yes! Connect and protect your employees, contractors, and business partners with Identity-powered security. Actual earnings may vary depending on client opportunity and support required. Login. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Conducting inbound/outbound customer service calls. If there are system issues, you will not get paid. IT Support You are using an unsupported browser. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Login. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Copyright 2023 Liveops, Inc. All rights reserved. Suite 390. You get to dictate when and how often you commit to providing services. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. They love it because it does what it's supposed to do.. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Browse case studies, customer service tips and other helpful resources for enterprises. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Set your own schedule to work around your life. Learn more Tax Support Provide support to users of top tax software providers. We use cookies to improve your experience on our website. Or, if, No college? Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Developer Center. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. We couldnt have done it without Openforce. Liveops is a legitimate company. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Go Further; Marketplace. All rights reserved. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Okta goes so much further than other providers, Huckabay says. Copyright 2023 Liveops, Inc. All rights reserved. Support. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Consider holiday gift experiences. Press & Media. I still love it., I strongly recommend not working for this company. Learn More. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Login. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Agent Sign-In. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Outspoken. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Apr 04, 22 (Updated: Sep 19, 22) The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Want to become an Independent Liveops Agent. Copyright 2023 Liveops, Inc. All rights reserved. Get started on your new home business Flexibility. OR Look in your activation email. Copyright 2023 Okta. I trust them and look forward to more cooperation and partnership in the future. Liveops SWA Array Overview This app integration supports Single Sign-On. HSA and PPO Options National and Local Networks Retirement. With Okta we're able to quickly deploy tools to new employees. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Now we can focus on making sure IT is partnered with the business in everything they do.. Forgot password? Passwordless. Organizations. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. McAfee and Norton were almost a tie but by far the most popular amongst agents. Customers sometimes need to speak with a live agent. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Keep contractors happy with accurate payments on time, every time. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Guide customers through the claims process. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Its why weve led the industry in virtual flex agent services for more than 20 years. Pros. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does.
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